Frequently Asked Questions
Gold Crown Resort values providing our members with unmatched service in all of our departments. We never hesitate to pick up the phone or respond to any message we receive from our members. To make it even easier to get your questions answered, we've compiled a few of the most frequently asked questions.
When is it safe to book flights?
Gold Crown Resort always likes to err on the side of caution. We request that you wait to book your flights until you have received notification from us that your payment has been processed. Once received, you are safe to book flights.
What are the star ratings for the resorts on your website?
The vast majority of the resorts featured on the Gold Crown Resort website are 4 and 5 star properties. Dependent upon geographic location and the varying standards from that which is set in the United States, we do carry some 3 star STANDARD properties. Although not considered to be a traditional 4 or 5 star resort, these properties are in excellent areas and are a fabulous option for the quaint type of accommodations that are desired in that location.
What if I need a larger unit for a particular holiday?
Our Registry of Resorts shows what we carry under contract on a year-round basis, however that does not mean for certain dates that larger units aren't available. In fact, our staff diligently loads larger units within the date-specific areas of our website on a daily basis.
We recommend that you check out our date-specific inventory as a number of larger units can be found within our Hot Weeks, Newsletter and Instant Bookings sections on any given day.
What is the Registry of Resorts?
The Registry of Resorts is quite literally our online catalogue. Providing you with a listing of the resorts and unit sizes we carry under year-round contract at wholesale rates, the Registry of Resorts is constantly being expanded upon and allows you to submit a custom travel request; you tell us the location and dates you wish to travel and we will seek out availability catered to your request!
What is a Book Direct holiday and why does Gold Crown offer it?
Gold Crown Resort is not a scam. In fact, we are so dedicated to ensuring that our Members receive the best possible service and value, if a location has become desirable and our wholesale rate cap cannot be met by the provider, we simply provide our Member direct access to wholesale rates from the provider.
Featuring desirable destinations, Book Direct options can be viewed when selecting your destination through the Search Icon located within the Member Benefits panel.
How can the Member to Member section help me?
Do you own a timeshare, but cannot use your time? Members who own a timeshare can post their week for rent on the Gold Crown website where it can be viewed by our world-wide member base. Payment will be collected directly from the requesting member and 100 percent of the posted price goes to the owning member. If we don’t already have your property in our database, we will add it! This additional service is provided to members for FREE!
For Members seeking accommodation the Member To Member section can be a great place to view availability; often featuring larger unit sizes during peak seasons, Members can rent directly from our Members who own timeshare with the same confidence as with any booking made through Gold Crown Resort and just as with any of our other bookings, pricing will never exceed $799USD per week.
To view the options available within the Member to Member section, simply login and select the Member to Member icon located within the Member Benefits panel.